Confirmation of the order
Once the order is placed, you will receive a confirmation of the order to your email address. If you have any questions regarding your order, please specify them in the Comments to the order. 

Payment Methods
  • Cash / Bank card in our store

Selecting this payment method, you can pick up your order at our store and pay for it in cash or with any bank card .

  • Payment to Privatbank card 

After receiving your order our manager will send to your email all necessary information for providing the payment. This method of payment  is only for orders within Ukraine.

  • Cash payment on delivery via "Novaya Pochta" courier comany
Selecting this payment method, you can pay on delivery at the office of "Novaya Pochta" courier company.  This method of payment is only for orders within Ukraine.

  • Visa / MasterCard online


  • Money transfer Western Union / MoneyGram
After receiving your order our manager will send to your email all necessary information for providing the payment. This type of payment is for international orders.

Delivery Methods
 
  • Pickup from the store

When ordering, please specify in the Comments to the order when you're planing to pick up your order .

Store address: Kiev, A.Malishko str. 4-B, "Torgoviy Mir" trading center,  -1  floor.

  • "Novaya Pochta" courier company
This type of delivery is for orders within Ukraine only. Shipping cost is paid upon receipt of the order.  Delivery time is 2-3 days. 

  • International post
This type of delivery is for international orders. Shipping is paid in advance together with the order. Shipping cost depends on the weight of the parcel and the country of delivery. Delivery time is  2-3 weeks.  Before placing your order, you can check the  cost of shipping to your country by email: info@omarsel.com.ua

  • International shipping  by EMS
This type of delivery is for international orders. Shipping is paid  in advance together with the order. Shipping cost depends on the weight of the parcel and the country of delivery. Delivery time is 5-10 days. Before placing your order, you can check the  cost of shipping to your country by email: info@omarsel.com.ua

Orders are shipped within 1-3 working days after receiving the  payment.

Return of goods
• In the case of production defects or any error in the order, which occurred by our fault, we will exchange goods and pay the associated shipping costs.
• In other cases the cost of shipping for the  return and exchange of the goods is paid by the customer.  According to the Ukrainian " Law on the Protection of Consumer Rights " we must be informed about return or exchange within 14 days from the date of delivery of the order to the customer.  Only new goods, unused and  in a perfect condition,  with the original packaging, labels and hangtags are accepted for return and exchange.

Refund
Refunds are made within 3 banking days after we receive  the goods on your bank card.

Goods, which are not accepted for return:
- Tights, socks, underwear;
- Clothes and shoes sewn by individual measures;

Please make your choice consciously, carefully take the measurements and  in the case of any doubt, please ask  the advice of our consultants .